南港創意酒店（成都雙流國際機場店）-住客評論

Guest（Couple） 2025-09-01
I suffered an injury to the base of my foot from the protruding carpet pins at the door entrance. I notified the staff who offered another room but did not account for or offer apology or compensation. The hotel and the rooms reeked of smoke. Carpet stained in the corridors and smoke ashtrays filled with cigarettes. TV remote and Air Conditioning didn't work properly. Bad experience, bad stay.
酒店回復：
尊敬的賓客，對于您在酒店入住期間的經歷，我們深表遺憾。進入房間不滿意可以立即取消訂單或者更換其他房間，空調使用有任何問題都隨時跟我們前臺溝通，或者讓我們前臺工作人員來幫你開起空調，我們前臺24小時都在，您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂
Guest（Business traveler） 2025-08-01
Its very easy to airport ????????
酒店回復：
尊敬的賓客：您好！感謝您的點評哦！每個城市總會有讓人惦念的理由，每個季節都有我們難舍的景色，每個酒店都有他們甜美而有溫馨的回憶，希望南港會是您回憶里最溫馨最獨特的那個！常回南港看看哦，祝：安好！
Guest（Traveling with friends） 2025-07-01
Great location. Convenient and clean. Good money value :)
酒店回復：
小主的肯定，是小店最珍貴的禮物，有你真好！
Guest（Solo traveler） 2025-07-01
It’s a good place to stay for a few days. Worth the price. Had a good sleep.
酒店回復：
尊敬的賓客，您好！您每一次的選擇是我們的無尚榮幸，您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚！
Guest（Couple） 2025-07-01
Very good 1 night stay near the airport as we had late arrival this hotel was conveniently located. Room and the amenities were adequate.
酒店回復：
?尊敬的賓客：您好！非常感謝您的入住與贊賞！很高興能為您的出游帶來美好的時光。您的贊賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每?一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！?
Guest（Business traveler） 2025-07-01
goood
酒店回復：
尊敬的賓客，您好！您每一次的選擇是我們的無尚榮幸，您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚！
Guest（Couple） 2025-04-01
The girl on the reception was amazing and so friendly. But the room was so dirty especially the floor - our white socks became black after one step. And there was bad cigarette smell.
酒店回復：
尊敬的賓客，對于您在酒店入住期間的經歷，我們深表遺憾。進入房間不滿意隨時可以到前臺跟工作人員取消訂單或者更換其他房間，，我們前臺24小時都在，您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂
Guest（Solo traveler） 2025-04-01
The room had everything one would need. The size was perfect. I liked the beautiful details such as the decoration on the blanket. Everything looked very nice! My only issue was a bad smell from the bathroom. The hotel staff was very helpful! Since I cannot speak Chinese, we had to use a translator to communicate. Since I do not have a Chinese phone number, I communicated via WeChat about the airport pickup. This worked out perfectly well. I was very happy about how kind everyone was! Thank you!
酒店回復：
在生命旅途中，會經歷很多小小的感動和幸福，一瞬間的感動，小小的歡喜，一粥一飯的淡然，一草一木的清新，都是眼中無法抵擋的美麗，南港創意酒店全體員工期待與您再次相遇，祝您一切安好!
Guest（Couple） 2025-03-01
[English] I had a disappointing stay at this hotel. The room quality was below expectations, and while the location near the airport was convenient, it wasn't enough to make up for the negatives. The shower temperature was inconsistent, alternating between hot and cold. Additionally, I encountered very rude behavior from the front office staff. I had arranged for airport transport at 6:15 AM, but they knocked on my door loudly and rudely at 5:45 AM, waking me up unnecessarily. Overall, my experience was frustrating and I would not recommend this hotel. [Chinese] 我在這家酒店住得非常失望。房間質量低于預期，雖然靠近機場的位置很方便，但這不足以彌補缺點。淋浴溫度不穩定，時冷時熱。此外，前臺工作人員的行為非常粗魯。我安排了早上 6:15 的機場接送服務，但他們在早上 5:45 大聲粗魯地敲我的門，不必要地吵醒了我。總的來說，我的經歷令人沮喪，我不會推薦這家酒店。
酒店回復：
您好您預訂的什么房型我們就給的什么房型哦您進入房間有任何不滿意可取消訂單或聯系前臺為您解決我們又不是黑店不強買強賣呢熱水是24小時供應的哦不存在時冷時熱哦送機時間我們是免費整點送機哦辦入住時向前臺預約不存在像您説的6:15分送機哦對于您的差評小南非常委屈呢一般情況我們只有在打不通客人電話和打不通內線才會上來敲門為避免您趕不上飛機呢對于您説的房間質量差時冷時熱的熱水前臺粗魯我們是在無法認同呢讓我懷疑您是不是同行呢
Guest（Solo traveler） 2025-03-01
I am super disappointed at what the receptionist did to me. Last Friday I booked at the hotel and checked out on Sunday. My flight left me on Sunday and I checked out in a hurry, rushing to catch the next flight. I wrote on the translator that I am checking out and I had my friend’s sneakers with me who stays in Chengdu. I asked to leave them at the reception and my friend will go and fetch them. The lady at the reception said okay and seemed very understanding. Today my friend is at the hotel to fetch her sneakers and she’s told that they have been trashed because they only keep items for 5 days. Why didn’t she tell me from the day I was leaving the shoes? My information is already there, including my number. She could’ve called me before trashing them at least, if she really cared. Had she told me that they keep items for 5 days, I could’ve specified that to my friend or even find another alternative. She can’t speak English and the only way we could talk was through a translator, so she can’t even lie and say she told me because all the did was reading what I wrote on the translator and nodded her head, as if she understood everything. I’m really angry about this! That was so inhuman to just trash someone’s sneakers without even trying to contact me while you already have my number.
酒店回復：
尊敬的賓客你好，非常感謝您對我們酒店的點評，進入房間遇到任何問題需要我們處理的隨時可以跟我們前臺工作人員聯系，很高興24小時為你服務，期待再次光臨，祝旅途愉快！

南港創意酒店（成都雙流國際機場店）

客戶評價 由實住客人提供的真實點評

Guest（Couple） 2025-09-01

Guest（Business traveler） 2025-08-01

Guest（Traveling with friends） 2025-07-01

Guest（Solo traveler） 2025-07-01

Guest（Couple） 2025-07-01

Guest（Business traveler） 2025-07-01

Guest（Couple） 2025-04-01

Guest（Solo traveler） 2025-04-01

Guest（Couple） 2025-03-01

Guest（Solo traveler） 2025-03-01

客戶評價由實住客人提供的真實點評