南港创意酒店（成都双流国际机场店）-住客评论

Guest（Couple） 2025-09-01
I suffered an injury to the base of my foot from the protruding carpet pins at the door entrance. I notified the staff who offered another room but did not account for or offer apology or compensation. The hotel and the rooms reeked of smoke. Carpet stained in the corridors and smoke ashtrays filled with cigarettes. TV remote and Air Conditioning didn't work properly. Bad experience, bad stay.
酒店回复：
尊敬的宾客，对于您在酒店入住期间的经历，我们深表遗憾。进入房间不满意可以立即取消订单或者更换其他房间，空调使用有任何问题都随时跟我们前台沟通，或者让我们前台工作人员来帮你开起空调，我们前台24小时都在，您的宝贵意见对我们非常重要，我们会将意见告知相关部门以提高服务质量。若您下次至此，希望能再次预订
Guest（Business traveler） 2025-08-01
Its very easy to airport ????????
酒店回复：
尊敬的宾客：您好！感谢您的点评哦！每个城市总会有让人惦念的理由，每个季节都有我们难舍的景色，每个酒店都有他们甜美而有温馨的回忆，希望南港会是您回忆里最温馨最独特的那个！常回南港看看哦，祝：安好！
Guest（Traveling with friends） 2025-07-01
Great location. Convenient and clean. Good money value :)
酒店回复：
小主的肯定，是小店最珍贵的礼物，有你真好！
Guest（Solo traveler） 2025-07-01
It’s a good place to stay for a few days. Worth the price. Had a good sleep.
酒店回复：
尊敬的宾客，您好！您每一次的选择是我们的无尚荣幸，您对我们始终如一的支持让我们倍感欣喜。期待与您的再次相聚！
Guest（Couple） 2025-07-01
Very good 1 night stay near the airport as we had late arrival this hotel was conveniently located. Room and the amenities were adequate.
酒店回复：
?尊敬的宾客：您好！非常感谢您的入住与赞赏！很高兴能为您的出游带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每?一位宾客享有宾至如归的入住感受，热切期待您的再次光临！欢迎您再回来体验，祝生活愉快！?
Guest（Business traveler） 2025-07-01
goood
酒店回复：
尊敬的宾客，您好！您每一次的选择是我们的无尚荣幸，您对我们始终如一的支持让我们倍感欣喜。期待与您的再次相聚！
Guest（Couple） 2025-04-01
The girl on the reception was amazing and so friendly. But the room was so dirty especially the floor - our white socks became black after one step. And there was bad cigarette smell.
酒店回复：
尊敬的宾客，对于您在酒店入住期间的经历，我们深表遗憾。进入房间不满意随时可以到前台跟工作人员取消订单或者更换其他房间，，我们前台24小时都在，您的宝贵意见对我们非常重要，我们会将意见告知相关部门以提高服务质量。若您下次至此，希望能再次预订
Guest（Solo traveler） 2025-04-01
The room had everything one would need. The size was perfect. I liked the beautiful details such as the decoration on the blanket. Everything looked very nice! My only issue was a bad smell from the bathroom. The hotel staff was very helpful! Since I cannot speak Chinese, we had to use a translator to communicate. Since I do not have a Chinese phone number, I communicated via WeChat about the airport pickup. This worked out perfectly well. I was very happy about how kind everyone was! Thank you!
酒店回复：
在生命旅途中，会经历很多小小的感动和幸福，一瞬间的感动，小小的欢喜，一粥一饭的淡然，一草一木的清新，都是眼中无法抵挡的美丽，南港创意酒店全体员工期待与您再次相遇，祝您一切安好!
Guest（Couple） 2025-03-01
[English] I had a disappointing stay at this hotel. The room quality was below expectations, and while the location near the airport was convenient, it wasn't enough to make up for the negatives. The shower temperature was inconsistent, alternating between hot and cold. Additionally, I encountered very rude behavior from the front office staff. I had arranged for airport transport at 6:15 AM, but they knocked on my door loudly and rudely at 5:45 AM, waking me up unnecessarily. Overall, my experience was frustrating and I would not recommend this hotel. [Chinese] 我在这家酒店住得非常失望。房间质量低于预期，虽然靠近机场的位置很方便，但这不足以弥补缺点。淋浴温度不稳定，时冷时热。此外，前台工作人员的行为非常粗鲁。我安排了早上 6:15 的机场接送服务，但他们在早上 5:45 大声粗鲁地敲我的门，不必要地吵醒了我。总的来说，我的经历令人沮丧，我不会推荐这家酒店。
酒店回复：
您好您预订的什么房型我们就给的什么房型哦您进入房间有任何不满意可取消订单或联系前台为您解决我们又不是黑店不强买强卖呢热水是24小时供应的哦不存在时冷时热哦送机时间我们是免费整点送机哦办入住时向前台预约不存在像您説的6:15分送机哦对于您的差评小南非常委屈呢一般情况我们只有在打不通客人电话和打不通内线才会上来敲门为避免您赶不上飞机呢对于您説的房间质量差时冷时热的热水前台粗鲁我们是在无法认同呢让我怀疑您是不是同行呢
Guest（Solo traveler） 2025-03-01
I am super disappointed at what the receptionist did to me. Last Friday I booked at the hotel and checked out on Sunday. My flight left me on Sunday and I checked out in a hurry, rushing to catch the next flight. I wrote on the translator that I am checking out and I had my friend’s sneakers with me who stays in Chengdu. I asked to leave them at the reception and my friend will go and fetch them. The lady at the reception said okay and seemed very understanding. Today my friend is at the hotel to fetch her sneakers and she’s told that they have been trashed because they only keep items for 5 days. Why didn’t she tell me from the day I was leaving the shoes? My information is already there, including my number. She could’ve called me before trashing them at least, if she really cared. Had she told me that they keep items for 5 days, I could’ve specified that to my friend or even find another alternative. She can’t speak English and the only way we could talk was through a translator, so she can’t even lie and say she told me because all the did was reading what I wrote on the translator and nodded her head, as if she understood everything. I’m really angry about this! That was so inhuman to just trash someone’s sneakers without even trying to contact me while you already have my number.
酒店回复：
尊敬的宾客你好，非常感谢您对我们酒店的点评，进入房间遇到任何问题需要我们处理的随时可以跟我们前台工作人员联系，很高兴24小时为你服务，期待再次光临，祝旅途愉快！

南港创意酒店（成都双流国际机场店）

客户评价 由实住客人提供的真实点评

Guest（Couple） 2025-09-01

Guest（Business traveler） 2025-08-01

Guest（Traveling with friends） 2025-07-01

Guest（Solo traveler） 2025-07-01

Guest（Couple） 2025-07-01

Guest（Business traveler） 2025-07-01

Guest（Couple） 2025-04-01

Guest（Solo traveler） 2025-04-01

Guest（Couple） 2025-03-01

Guest（Solo traveler） 2025-03-01

客户评价由实住客人提供的真实点评